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About Us
Vision Statement:
To celebrate and preserve our island’s rich cultural heritage through exquisite handmade jewelry and crafts, blending tradition, sustainability, and artistry to share the beauty of our home with the world.
Mission Statement:
At Coco Reef Crafts, we create unique, handcrafted jewelry and artisanal products using sustainable materials like silver top palm. Through skilled craftsmanship and authentic designs, we support local artisans, preserve traditional skills, and promote eco-friendly practices. Our mission is to offer high-quality, culturally inspired pieces that connect people to the spirit of island life while empowering our community.
Additional Information
List of Services
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Shop policiesList Item 1
Last updated on May 20, 2025
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ShippingList Item 2
We currently ship to all islands within The Bahamas. Orders are processed in 3–5 business days and delivered based on your island’s courier schedule.
📦 Please note: Additional shipping fees may apply for Family Islands.
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Payment optionsList Item 3
We accept secure payments via:
- Visa
- Mastercard
- Discover
Your information is safe — we never store credit card details.
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Returns & exchangesList Item 4
Due to the handmade and one-of-a-kind nature of our products, returns and exchanges are not accepted, except for items that arrive damaged.
📧 Contact us within 48 hours of delivery with a photo if something isn’t right.
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Cancellations
Orders may only be canceled before they are processed or shipped.
Once your item is in production or dispatched, cancellation is no longer possible.
📞 Please contact us immediately with your order number to request a cancellation.
FAQs
1. What materials are used in your jewelry and crafts?
We use locally sourced natural materials, including the durable and beautiful silver top palm, which is native to The Bahamas. Our artisans combine this with other natural and cultural elements to create unique, handcrafted designs that reflect the island’s spirit.
2. Do you accept custom orders or personalized requests?
At this time, we do not offer fully customized designs. However, many of our pieces are created in small batches with natural variations, making each item one-of-a-kind. If you’re looking for something specific, feel free to reach out and we’ll let you know what’s possible!
3. Can I return or exchange an item if I change my mind?
Because our items are handmade and often crafted from natural resources, we do not accept returns or exchanges unless an item arrives damaged. Please check product details carefully before placing your order.
4. Where do you ship to, and how long does it take?
We ship to all islands within The Bahamas. Orders are typically processed within 3–5 business days, with delivery times depending on your location. You’ll receive a confirmation email when your order ships.
5. How can I care for my Coco Reef jewelry?
To keep your pieces looking their best, store them in a dry, cool place and avoid exposure to water, oils, and perfumes. As natural materials are used, gentle handling will help preserve the integrity and appearance of your jewelry over time.
